if you can't see it, you might need to go to Folder Options (in control panel) and tick the option "show hidden files and folders"Īfter this, try re-running CCleaner, and see if firefox is still listed Note: this directory may be a "Hidden Folder" and it might be invisible to you. find anything from Mozilla/Firefox and delete them Leftover files from uninstalled programs like to hide in there. ( *yourusernamehere* = your windows login name) delete anything it findsĬ:\Documents and Settings\All Users\Application DataĬ:\Documents and Settings\*YourUsernameHere*\Application Data It will search your whole registry for those names. There's a built in search feature, go to Edit > Find (at the top) and search for Mozilla, Firefox, ect. I had to search through my computer and make sure *all* of the programs files were gone (when you uninstall a program, sometimes some files get left behind) What is going on is, CCleaner still sees firefox as 'installed', when it's not, because there's still peices of FireFox left behind on your computer. No, this isn't a bug, it has happened to me a few times.
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